Services.
At HUB Apartments in Hamburg-Harburg, you enjoy maximum flexibility and convenience. Thanks to our autonomous check-in and check-out, you can arrive and depart without having to worry about fixed times – completely hassle-free.
Our apartments are professionally cleaned, so you can always look forward to a clean and inviting environment. A fully equipped kitchen gives you complete freedom in your own meals, while high-speed Wi-Fi and a central location make your stay even more enjoyable.
Whether for a short trip or a longer stay – we make sure that you feel completely at home.
Services that make life easier.
Unser Online Check-in & Check-out.
With us, you can check in flexibly and independently, without waiting and with ease. With our self-check-in, you can access your apartment in just a few steps, whenever it suits you best.
To ensure everything runs smoothly, here's a detailed step-by-step guide with pictures. Simply follow the instructions, and your relaxing stay can begin.
Step 1 - Check arrival information.
After booking with us, you will receive all important information about your upcoming stay via email. Please read it carefully. This email will also provide you with the door code for the main entrance to the building.
Step 2 - Check in online.
Now check in using your smartphone via the check-in portal, providing your booking number and last name. You will be guided through this process step by step. You can also check in directly at the check-in terminal on-site. The entire process takes less than 5 minutes.
Step 3 - Get access.
After your online check-in, we'll send you your digital access data. You can access it either via app or as a door code – easy and secure. If you check in on-site at the check-in terminal, you can also encode a room card for your apartment there.
Step 4 - Check-out.
On the day of your departure, you will receive a notification via your smartphone and email asking you to check out. You will also be guided through this step-by-step process. If you have a coded room card, we will be happy to simply place it in the corresponding compartment at our check-in terminal.
Step 5 - That's it!
Welcome to HUB Apartments Harburg – your smart start in Hamburg.
Housekeeping service
Your apartment will be cleaned weekly. Generally, it will be cleaned on the day of the week you arrive.
Laundry Room.
To do your laundry, all you need is the WeWash app and your own detergent. Instructions are available in your apartment or directly in the laundry room. Laundry baskets and clothes racks are available free of charge in the laundry room.
Bicycle storage.
You can park your bike in our bike cellar. You'll find it in the basement, in the middle of the hallway—just look for the signs.
parking spot.
Don't have your own car? Are you traveling by car? No problem! We have five parking spaces right next to our house, which you can rent in addition to your stay.
Frequently asked questions about long-stay stays.
How do I check into my apartment?
If you arrive outside of reception opening hours, you will receive an email from us on the day of arrival or one day before if necessary with your access details for the building and directions to your apartment. Should you still have any difficulties or questions, you will find our emergency number in your check-in email.
How does the stove work?
Our apartments have an induction stovetop that's controlled by the fingertip navigation pad. If the stovetop is on but you can't turn on the burners, the key lock is probably active. To deactivate the key lock, hold down the key until you hear a beep.
How do I pay for my apartment?
As a general rule, and to ensure a smooth check-in, rent should be paid in advance. If you are staying with us for more than a month, you can pay your apartment monthly. If you check in during reception hours, you can also pay the rent upon arrival.
When will my apartment be cleaned?
Your apartment will be cleaned weekly. Generally, it will be cleaned on the day of your arrival. The weekly cleaning may be delayed by a day. You are welcome to arrange this personally with the housekeeper.
Let's connect.
@hubapartments
